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How do I disable Jira emails and replace with Slack messages?

Nick Cron Updated by Nick Cron

After you have implemented your personal notifications in Slack you likely don't need your Jira emails anymore.

What to know:

  • Our personal notifications feature allow you to configure Slack notifications to replace Jira emails.
  • Our system won't disable emails in your Jira instance (we can't)
  • You will need to configure your account or Jira instance to stop emails
  • You can set up filters in most mail clients to auto-archive emails

Getting Notified in Slack

  1. Configure your personal notifications based on your preferences
  2. Get a message notification from Jira Integration+ under Apps
  3. Click the messages tab and view the message
  4. Click the view button to view issue details
  5. Use the actions section to update the issue directly from Slack.

Disabling in Jira

Auto-filtering in Gmail

  1. Login to your email
  2. Search for Jira
  3. Click the box next to a matching message
  4. Choose create filter
  5. Choose your preferences
    1. We suggest: Skip inbox, mark as read and apply label
  6. Click the Create filter button

How did we do?

Connecting to behind the firewall Jira instances.

How does user attribution work? Are actions in Jira going to be the correct user?

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