Admin Set-up and Global Configurations
Admin Account Configurations
How to use
Creating a JIRA Issue from Slack
Dedicated Slack Discussion Channels for Jira issues
Use Slack Actions to create Jira issues
Quick Create Jira issues
Get Jira issue details in direct messages
Auto expand Jira issues when mentioned in Slack
How to Schedule Reports
Add a comment from Slack
Use the global action in Slack to create Jira issues
Use workflow builder to create Jira issues
Use workflow builder to add comments to Jira issues
Slash Commands /jira-plus
Use commands (CLI) interface to create and update Jira issues.
Assign Jira issues in Slack
How to capture Slack messages in Jira Issues
Attach files in Slack to issues in Jira
Interacting with Issues using the View Dialog
What is a bot id? How can I find it?
How do I stop getting notified for my own actions?
Is my data secure and protected?
How do permissions work? How is Jira access controlled?
How to resolve a SSL certificate issue
How do I delete messages from the Integration+ Jira bot?
New static IP addresses
Connecting to behind the firewall Jira instances.
How do I disable Jira emails and replace with Slack messages?
How does user attribution work? Are actions in Jira going to be the correct user?
Nextup Help Centers
Table of Contents
Updated by Nick Cron
Files in Slack can be easily added to new issues or as comments on existing Jira issues with Integration+
What to know:
- You need to invite the bot to your channel to use this feature.
- You can attach images, files, videos and more with the app.
- The file will be attached in Jira - not added as a link to Slack
Attach to new issue
- Find a message in Slack
- React with the
- Click the button Create Issue
- Create your issue.
Attachments in threads
- Find a message with a thread in Slack
- Add the 📷 emoji the top message
- Choose if you want to create a new issue or add to an existing issue.
- Select which messages you want to add to the issue.
Attaching multiple files
You can attach multiple files in the thread using the 📷 capture process described above.
The hosting of your Jira instance can effect the ability to attach files. Let us know if you run into any issues.