Admin Set-up and Global Configurations
Admin Account Configurations
How to use
Creating a JIRA Issue from Slack
Dedicated Slack Discussion Channels for Jira issues
Use Slack Actions to create Jira issues
Quick Create Jira issues
Get Jira issue details in direct messages
Auto expand Jira issues when mentioned in Slack
How to Schedule Reports
Add a comment from Slack
Use the global action in Slack to create Jira issues
Use workflow builder to create Jira issues
Use workflow builder to add comments to Jira issues
Slash Commands /jira-plus
Use commands (CLI) interface to create and update Jira issues.
Assign Jira issues in Slack
How to capture Slack messages in Jira Issues
Attach files in Slack to issues in Jira
Interacting with Issues using the View Dialog
What is a bot id? How can I find it?
How do I stop getting notified for my own actions?
Is my data secure and protected?
How do permissions work? How is Jira access controlled?
How to resolve a SSL certificate issue
How do I delete messages from the Integration+ Jira bot?
New static IP addresses
Connecting to behind the firewall Jira instances.
How do I disable Jira emails and replace with Slack messages?
How does user attribution work? Are actions in Jira going to be the correct user?
Nextup Help Centers
Updated by Nick Cron
Our secure cloud hosting is the best option for 99% of our customers. This hosting is included in your subscription.
What to know
- Our Cloud is SOC-II Type 2 and HIPAA compliant
- With cloud there is nothing for your team to manage
- We offer localized hosting in our Professional and higher plans.
- Our Cloud is hosted with AWS
How it works
- Visit our website at https://www.nextup.ai/slack-jira-integration/
- Click the button add the bot to Slack
- Connect to Jira
- Configure based on your preferences
- Try for free
Please read our technical overview help document to understand how our system connects to the API layers we utilize to create the solution.