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How to capture Slack messages in Jira Issues

Shannon Vincent-Brown Updated by Shannon Vincent-Brown

You can capture select messages within Slack and have them added to issues in Jira to help keep information in sync.

Capture threads to Jira

  1. Make sure you invite the bot to your channel.
  2. Find a thread in your Slack channel.
  3. Type jira capture
  4. Choose if you want to create a new issue or add to an existing issue.

Adding 📷 to capture a thread

  1. Find a message with a thread in Slack
  2. Add the 📷 emoji the top message
  3. Choose if you want to create a new issue or add to an existing issue.
  4. Select which messages you want to add to the issue.

Using the📍emoji to capture a select message

  1. Find a thread with a ticket number in the header.
  2. If there is a message you want to capture in the comments of the Jira ticket place the📍emoji on the message and the message will save to the Jira ticket.

😠 Nothing happens when I try this!

Make sure to invite the bot to the channel to use emojis.

How did we do?

Assign Jira issues in Slack

Attach files in Slack to issues in Jira

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