Additional Features

Creating a JIRA Issue from Slack

Learn about the many different ways to create Jira issues from Slack messages.

Brian Mohr
Updated 4 months ago by Brian Mohr

Dedicated Slack Discussion Channels for Jira issues

Creating a channel in Slack to discuss a specific Jira issue is a great way to keep your team in sync. What to know: Dedicated channel s can be created from Slack or Jira.. Images, files and messages…

Nick Cron
Updated 4 months ago by Nick Cron

Use Slack Actions to create Jira issues

Message actions provide an easy shortcut to kick off the Jira issue creation process from any message in Slack What to know: The message action feature can be used from anywhere within Slack.. Users…

Nick Cron
Updated 4 months ago by Nick Cron

Quick Create Jira issues

Emojis are an easy way to interact with Jira from Slack. They are also easy for your team to learn and remember which makes them even more useful. Make sure to invite the bot to the channel to use em…

Nick Cron
Updated 4 months ago by Nick Cron

Get Jira issue details in direct messages

You can expand Jira issues in private messages and DMs using the expand Jira issue action. What to know: You can use the Expand Jira Issues action anywhere within Slack. The bot does not need to be i…

Nick Cron
Updated 4 months ago by Nick Cron

Auto expand Jira issues when mentioned in Slack

One of the easiest ways to prevent context switching is increasing awareness by automatically expanding Jira issues when they are mentioned in Slack. Make sure to invite the bot to the channel to use…

Nick Cron
Updated 4 months ago by Nick Cron

How to Schedule Reports

You can ask the bot to send a list of issues based on your selected criteria to a channel at a defined interval (such as daily at a specific time). This is a great tool for project managers or scrum…

Shannon Vincent-Brown
Updated 4 months ago by Shannon Vincent-Brown

Add a comment from Slack

Commenting on issues in Jira without switching context is a great way to save yourself time. What to know: You need to invite the bot to your channel to use this feature.. Comment in the view dialog.…

Nick Cron
Updated 3 months ago by Nick Cron

Use the global action in Slack to create Jira issues

Global actions provide an easy shortcut to kick off the Jira issue creation process from anywhere within Slack. This method is one the easiest to teach new users. What to know: The global action feat…

Nick Cron
Updated 4 months ago by Nick Cron

Use workflow builder to create Jira issues

Integration+ works with Slack's workflow builder to allow for Jira issue creation during your workflows. What to know: Use the Create Jira issue step to create a Jira issue in your workflows. Downloa…

Shannon Vincent-Brown
Updated 4 months ago by Shannon Vincent-Brown

Use workflow builder to add comments to Jira issues

Integration+ works with Slack's workflow builder to allow for Jira issue creation during your workflows. What to know: Use the Add Jira comment step to add a comment to a Jira ticket from a workflow.…

Brian Mohr
Updated 4 months ago by Brian Mohr

Slash Commands /jira-plus

Slash commands allow users to interact with bots anywhere within Slack. They can be used in direct messages, channels and in messages directly with the app. To start using our Slash command type /jir…

Brian Mohr
Updated 4 months ago by Brian Mohr

Use commands (CLI) interface to create and update Jira issues.

Using commands to interact with Jira from Slack is a real time saver. Use these commands to up your integration game and wow your colleagues with your time-saving skills. What to know: You can intera…

Nick Cron
Updated 4 months ago by Nick Cron

Assign Jira issues in Slack

Assigning issues directly in Slack is a great way to save your team a lot of time. We automatically respect Jira permissions and access so you can only assign to users in Slack that you can assign in…

Nick Cron
Updated 3 months ago by Nick Cron

How to capture Slack messages in Jira Issues

You can capture select messages within Slack and have them added to issues in Jira to help keep information in sync. Capture threads to Jira. Make sure you invite the bot to your channel. Find a thre…

Shannon Vincent-Brown
Updated 2 months ago by Shannon Vincent-Brown

Attach files in Slack to issues in Jira

Files in Slack can be easily added to new issues or as comments on existing Jira issues with Integration+ What to know: You need to invite the bot to your channel to use this feature.. You can attach…

Nick Cron
Updated 2 months ago by Nick Cron

Assign Tickets to Yourself Using the :eyes: Emoji

Emojis are an easy way to interact with Jira from Slack. They are also easy for your team to learn and remember which makes them even more useful. What to know: You need to invite the bot to your cha…

Dallas de Marr
Updated 3 weeks ago by Dallas de Marr

Interacting with Issues using the View Dialog

Anytime you receive a notification from Jira Integration+ you will be able to take additional actions by clicking the "View" button. Interacting with issues. Receive a notification from the bot conta…

Shannon Vincent-Brown
Updated 4 months ago by Shannon Vincent-Brown

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