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Use the global action in Slack to create Jira issues

Nick Cron Updated by Nick Cron

Global actions provide an easy shortcut to kick off the Jira issue creation process from anywhere within Slack. This method is one the easiest to teach new users.

What to know:

Creating a Jira issue with the global action.

  1. Click the + icon in Slack
  2. Type Create to find the Integration+ global action.
  3. Choose the Create Jira issue action.
  4. Complete the form to create your Jira issue.
We will default the project and issue type based on your user preferences or ask you which project and type.

How did we do?

Add a comment from Slack

Use workflow builder to create Jira issues

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