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Use workflow builder to add comments to Jira issues

Brian Mohr Updated by Brian Mohr

Integration+ works with Slack's workflow builder to allow for Jira issue creation during your workflows.

What to know:

  • Use the Add Jira comment step to add a comment to a Jira ticket from a workflow.
  • Comments can be hard-coded as part of the workflow step or use variables from previous workflow steps

We offer a number of other ways to add comments to issues for more complex use cases.

Creating a new workflow

  1. In Slack, navigate to Tools and select Workflow builder.
  2. Create a new workflow or select an existing one to edit.

Using the Add Jira comment workflow step

  1. Click to Add Step.
  2. You can use the search bar to find Jira integration+ or find it under the Apps section.
  3. Click Add next to the desired step and follow the screen prompts to complete the configuration.
  4. Publish your workflow.
Make sure to add a step to send a message to the channel if you want the channel notified of the ticket creation.

How did we do?

Use workflow builder to create Jira issues

Slash Commands /jira-plus

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