Admin Account Configurations
Admin Account Overview
Retrieve a list of issues from Jira within Slack for a project, by user, by priority, by sprint, or any advanced JQL. Make sure to invite the bot to the channel to be able to search for issues. What…
Administrator Access Permissions
Managing access to your channels configurations for Jira integration+ is an available option if you want to more tightly control your channels configurations. What to know: A dministrators are global…
Jira Integration+ Account Settings
The Account Settings control what the bot is able to do and how it responds in Slack. The changes you make here are reflected across the entire workspace. You can limit access to users who can make c…
Channel Access Permissions
Managing access to your channels configurations for Jira integration+ is an available option if you want to more tightly control your channels configurations. What to know: Channel administrators are…
Channels and Users from Account Dashboard
Users who have access to administer the account can add the bot to channels as well as invite users to authorize with the bot. Channel List. Go to account.nextup.ai. From the left navigation select "…
Configure Jira Create Fields in Slack
Configure which fields are shown within Slack when creating a ticket for a defined project and ticket type. This allows you to streamline ticket creation within Slack to only the necessary fields. Wh…
Customize Footer Message
The footer message serves as an indicator that the ticket originated from the bot and provides a link back to the original channel message for context. You have the flexibility to customize these foo…