Admin Set-up and Global Configurations
Implementation Planning
How to use
Personal Settings
User Connection Guide
Personal Notifications
App Home Screen and Settings
Advanced Personal Notifications
Channel Settings
Additional Features
Creating a JIRA Issue from Slack
Dedicated Slack Discussion Channels for Jira issues
Use Slack Actions to create Jira issues
Quick Create Jira issues
Get Jira issue details in direct messages
Auto expand Jira issues when mentioned in Slack
How to Schedule Reports
Add a comment from Slack
Use the global action in Slack to create Jira issues
Use workflow builder to create Jira issues
Use workflow builder to add comments to Jira issues
Slash Commands /jira-plus
Use commands (CLI) interface to create and update Jira issues.
Assign Jira issues in Slack
How to capture Slack messages in Jira Issues
Attach files in Slack to issues in Jira
Mobile Compatibility
Assign Tickets to Yourself Using the :eyes: Emoji
Interacting with Issues using the View Dialog
Quickly Log Time to Jira Issues
Hosting
Billing
Security
FAQ
What is a bot id? How can I find it?
How do I stop getting notified for my own actions?
Is my data secure and protected?
How do permissions work? How is Jira access controlled?
How to resolve a SSL certificate issue
How do I delete messages from the Integration+ Jira bot?
New static IP addresses
Connecting to behind the firewall Jira instances.
How do I disable Jira emails and replace with Slack messages?
How does user attribution work? Are actions in Jira going to be the correct user?
Atlassian Marketplace Billing
Set up with Service Accounts
Nextup Help Centers
- All Categories
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- Create Jira Issues in Slack Connect Shared Channels
Create Jira Issues in Slack Connect Shared Channels
Jira Integration+ eliminates the copy and paste process of Slack conversations into Atlassian by allowing users to create Jira issues with Slack actions in Slack Connect shared channels.
The application will also show all custom fields for the issue type.
What to know:
- You can select project and issue type related to user concern.
- You then have the option to select custom fields and modify information relating to the ticket you would like to update.
Create Jira Issues in Slack Connect Shared Channels
- Navigate to the more actions button located to the right of slack message
- Select "Create Jira Issue"
- If you do not see “Create Jira Issue,” select “More message shortcuts...” and type Jira to find the action
- From here you can select your specific project and issue type:
